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Sr. Database Administrator (Cloud Services)

Location: Kanata, ON, Canada
Date Posted: 13-06-2017
Sr. Database Administrator (Cloud Services)                                               REQ# 5709
Entrust Datacard Limited is currently looking for a Sr. Database Administrator to join our Entrust Certificate Services vertical within the Cloud Services team.  This position is based in our Canadian office (Kanata) and reports to the Manager SSL, Cloud Services.  Entrust Certificate Services is responsible for the deployment of all the application components of Entrust’s SSL cloud service offering including build out of new releases for the SSL product. 
Position Overview:
This Sr. DBA role will serve as a key member of the Cloud Service Delivery team and will be responsible for the design, deployment, and operations of all Entrust’s Cloud Service database infrastructure in Development, Test and Production environments globally.  This Sr. DBA will be responsible for all database infrastructure including:  transactional databases, data warehouses, and reporting infrastructure as well as data replication and extractions from these database infrastructures.  This role will work very closely with the ECS design, delivery, and operations team members to ensure all releases are deployed efficiently, tested and documented thoroughly and operating effectively to ensure customer satisfaction with the service. Currently, the Entrust database infrastructure leverages MS SQL Server and PostgreSQL product lines.
Responsibilities:
Design - 25%
·       Architecture of Entrust’s Cloud Services transactional database, data warehouse and associated reporting infrastructure to meet our high security, high availability requirements.
·       Design of the database structures and also the replication, failover, backup, and extraction functions.
·       Product Evaluation and selection for all database infrastructure especially in the data warehouse and reporting infrastructure areas
·       Creation of Build Books for all Database infrastructures
 
Deployment - 25%
·       Buildout of the database, data warehouse, and reporting infrastructures in Development, Test and Production environments
·       Deployment of the selected replication, backup, and extraction functions in Development, Test and Production environments
·       Deploy monitoring of all critical database availability and performance thresholds and alarms
·       Deployment of new databases, tables, replicas, and reports as required to meet new ECS, PKI, IDG, and OSS requirements
·       Creation of Run Books for all Database infrastructures
 
Operations - 50%
·       Install SQL Server instances and service packs
·       Ensure database servers are backed up and meet the business Recovery Time Objectives
·       Proactive management of the databases and ensure optimal SQL Server configuration
·       Tuning of all databases in Development, Test and Production environments
·       Create performance baseline metrics and monitor performance problems
·       Creation and/or execution of database scripts required to manipulate data for new releases
·       Testing and troubleshooting of application flow changes to support new Releases and client onboardings
·       Tuning of monitoring for all database infrastructures
·       Co-ordinated transition between high availability infrastructure sides to facilitate to new release loading and testing
·       Co-ordinated transition to activate the Disaster Recovery sites for testing of new Releases and client Onboardings
·       Maintain and Update of Run Books for all Database infrastructures
·       Creation and presentation of Change Advisory Board submissions for database modifications
·       Systems testing of all new database infrastructures introduced via new Infrastructure builds, new releases, or client onboardings
·       Monitoring and investigation of monitoring alarms/identified issues
·       Working with other support, application, and infrastructure resources to investigate and troubleshoot Cloud Services issues
·       Provide oncall support
·       Provide onsite off-hour support, if and when required
 
Basic Qualifications:
·       College or University Degree in Computer Science, Information Systems, or a related discipline or equivalent work experience
·       10+ years IT experience
·       7+ years of DBA experience
·       2+ years of High Availability, High Security, Internet Data Centre Experience and the requisite rigour needed to operate in that environment
·       Strong technical skills for all database, data warehouse, and reporting infrastructures
·       Strong technical skills in MySQL, MS SQL Server, and Postgres
·       Proficient in SQL Server
·       Must have unrestricted work authorization for US and ability to travel freely to the USA and internationally.
·       Ability to obtain a Government of Canada Security Clearance.
Preferred Qualifications:
·       Strong EnterpriseDB tools experience
·       Strong PKI Experience
·       Strong application infrastructure skills including:  Apache Tomcat and ColdFusion
·       Strong general infrastructure skills including:  Windows Server, Cisco UCS, NetApp Storage, VMWare, and Red Hat Linux
·       Knowledge of ITSM/ITIL
·       Global/International Data Center experience
·       Experience with Oracle would be nice to have
 
About Entrust Datacard
Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.
Join us. Together we’ll create solutions for a more connected, mobile and secure life.
For more information, visit www.entrustdatacard.comFollow us on Twitter, YouTube and LinkedIn.
Entrust Datacard encourages applications from all qualified candidates.  Contact Nicole Mair at nicole.mair@entrustdatacard.com or 613-270-3490 if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Entrust Datacard Corporation is an EOE/AA/Veteran/People with Disabilities employer.
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