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Cloud Services Engineer

Location: Dallas, Texas
Date Posted: 04-06-2017
Cloud Services Engineer                                                                    REQ# 5710
Entrust Datacard is currently looking for a Cloud Services Engineer to join our Managed Services team.  This fulltime position is based in our Dallas, Texas office.
Entrust Datacards’ Cloud Services run a software-as-a-service (SaaS) offering out of state-of-the-art data centres. Reporting to the Director, Cloud Service Delivery, USA, the Cloud Service Engineer will be responsible for maintaining existing Cloud Services as well as deploying PKI/SSL/IDG solutions for new customers.
Responsibilities:
  • Maintain existing cloud services – patch existing systems, deploy new components based on customer demand
  • Design or provide specifications for hardware/software
  • Analyze, install, acquire, modify and support operating systems, databases or utilities software
  • Perform product evaluations and make product recommendations
  • Identify and implement improvements to our systems (performance, security, etc.). Implement system enhancements (software/hardware updates) that will improve the performance and reliability of the system
  • Perform incident analysis and resolution
  • Participation in the on-call rotation
  • Perform problem analysis following any service issues to prevent recurrence
Basic Qualifications
  • 1+ year experience in a technical role
  • Linux experience
  • Familiarity with virtualization technologies such as VMWare ESX
  • Excellent oral and written communication skills
  • Excellent analytical and troubleshooting skills
  • Familiarity with a scripting language, such as Python, Perl, bash, or PowerShell
  • Must have unrestricted authorization to work in US
Preferred Qualifications:
  • College or university graduate with degree in IT
  • Familiarity with PKIs and related technologies (LDAP directories, HSMs, OCSP) and security practices
  • Working knowledge of Entrust suite of PKI/SSL/IDG products (training will be provided, if required)
  • Working knowledge of RedHat Directory Services.
  • Experience delivering enterprise-scale technical service via IaaS-enabled infrastructures.
  • Hands-on experience with Safenet or nCipher Hardware Security Modules
  • Knowledge of networking and network devices (Cisco, Juniper)
  • CCNA, RHCE, VCP, CISSP or similar certification
  • Active "Reliability" level security clearance
 About Entrust Datacard
Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust Datacard technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.
Join us. Together we’ll create solutions for a more connected, mobile and secure life.
For more information, visit www.entrustdatacard.comFollow us on Twitter, YouTube and LinkedIn.
Entrust Datacard Corporation is an EOE/AA/Veteran/People with Disabilities employer.
NO AGENCIES, NO RELOCATION

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